Học product bằng cách build sản phẩm.
Mình là Tâm, có nền tảng kỹ thuật và đang học product qua việc trực tiếp xây sản phẩm. Mình ghi lại quyết định, thử nghiệm và trải nghiệm làm startup trên blog. Đọc blog →
Từ việc học và làm sản phẩm
Areas of Expertise
Agents
top skillAgentic application development, end to end — the move from competitive programming into agents that take real actions for real users rather than demos.
Multi-agent Systems
top skillListed among the owner's top skills alongside agents and agent booking: several agents cooperating to carry one task through to completion.
Agent Booking
top skillBooking systems that process transactions end to end, with verify-gated completion: fail-closed admission control, so the bot never confirms what it cannot guarantee.
Voice AI and Callbots
productionDesigned and deployed callbots for Vietnamese intercity bus operators — booking, routing and customer service, handling real customer calls in production.
Conversation Design
full loopOwning the whole loop for a production callbot: conversation design first, then iteration driven by what real call transcripts show.
Prompt Architecture
versionedPrompts treated as product surfaces — versioned, tested and observable — rather than strings pasted into a client and forgotten.
Evaluation Frameworks
disciplineEvaluation as a product discipline: structured audit frameworks that lint, simulate, refine, then capture the lessons for the next iteration.